HOW WE WORK

We understand that reaching out for support is an important decision. Whether you’re seeking psychotherapy or medication management, our goal is to make the process smooth, supportive, and tailored to your individual needs.

1. Requesting an Appointment

To get started, simply click the “Make an Appointment” button on our website and fill out a short form.

One of our team members will contact you shortly to learn more about your needs and match you with the most appropriate provider.

2. Prescreening Process

To get started, simply click the “Make an Appointment” button on our website and fill out a short form.

One of our team members will contact you shortly to learn more about your needs and match you with the most appropriate provider.

3. New Patient Registration & Coverage Review

After your prescreening is approved, we’ll send you new patient registration forms. Once your forms are received, our team will follow up with information about the cost of your service—based on your insurance benefits or our self-pay rates, if applicable.

4. Appointment Confirmation

Once everything is in place, we’ll send you either a secure link for your online session or confirmation details for your in-person visit, depending on the type of service scheduled. We aim to make every step clear and convenient for you.

 

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Downtown Psychiatric Group

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psychiatry and therapy centre